Friday we had another bad day with Access Link. It took 50 minutes for the bus to get us to a shopping mall less than 3 miles away. The bus had to first go to another mall to pick up two people there. We originally asked for a 2 o'clock pick-up, but could only get a 3:15 one...and I called tuesday, three days in advance of the trip. So we got to our destination at 4:08 and had to be ready for the return bus at 6:10. That left us very little time for lunch, a haircut for Donna, and shopping. If we were able to get the 2:00 bus we requested we would have had a much better time. It seems we have to plan every trip we want to make at least 4 days in advance. Doing anything on the spur of the moment is of course totally out of the question. Meeting someone for shopping or lunch is very difficult because the busses are so unreliable and inflexable. Plus some of the drivers are awful! They drive like total maniacs with people in wheelchairs on their bus. Where do they get these idiots?